How Beverage Alcohol Retailers Used Technology in 2020

As part of our ongoing tracking of beverage industry technology adoption, the Beverage Information Group surveyed readers over the summer. The annual tech survey asked off-premise retailers and on-premise operators about their current technology, related to point of sale systems, marketing management, online ordering and more.

This is Part 1 of a two-part series. Part 2, coming in the next week, will list out the best providers of retail tech services.

Below are some of the highlights from the survey responses:

Is your POS linked to your ecommerce website?

Source: The Beverage Information Group Is your POS linked to your social media?

Source: The Beverage Information Group What CRM services did you use?

Source: The Beverage Information Group What type of POS did you use?

Source: The Beverage Information GroupFor more information about our beverage reader surveys and for pricing information about adding questions to upcoming surveys, contact Debbie Rittenberg at [email protected] post How Beverage Alcohol Retailers Used Technology in 2020 first appeared on Beverage Dynamics.
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Author: Melissa Dowling

Timothy Kelly

Tim is the Founder & Master Distiller at Felene. He developed his passion for the spirits and hospitality business while growing-up and working in his family's restaurant and liquor store business. Tim’s passion for the epicurean lifestyle has found it’s latest manifestation in the Felene Distillery. Tim is a 5-time Gold Medal Award winning Distiller. He has won a Platinum medal at the Prestigious Los Angeles Spirits Awards and his signature vodka was named Best-in-Category by the American Distilling Institute. Mr. Kelly is also a prolific author and writer and his blog is filled with ideas, discoveries, observations and recommendations to help his readers enjoy life’s simple epicurean pleasures.

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